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The cards generated extraordinarily high prices of complaints about unauthorized fees, both from customers and repayment processors, and investigations by authorities in a number of states.

The cards generated extraordinarily high prices of complaints about unauthorized fees, both from customers and repayment processors, and investigations by authorities in a number of states.

In one single October 2010 email, Blake Rubin told a supervisor that Platinum Trust Card would have to be renamed, and invited suggestions.

The supervisor, perhaps not a defendant within the FTC suit, reacted: «Platinum Ripoff Card?»

A day later, that exact same supervisor delivered Blake Rubin an email utilizing the topic line «new mission statement + company name» that volunteered both «Platinum Scam Card» and a racially derogatory motto.

Blake Rubin’s reaction: «Haha. I love it.»

That exact same supervisor sent a January 2011 email to Blake Rubin, outlining their income objectives for the 12 months and mentioning having invested time on consumer telephone calls. «These clients are soooooo stupid,» he told Rubin.